Refund and Cancellation Policy

Under the Consumer Contracts Regulations you normally have 14 days to cancel a purchase of digital content.

That right is lost once you begin accessing the content, if you have agreed to immediate access and acknowledged the loss of the cancellation right. We ask for that acknowledgement at checkout.

If you have not accessed any locked lesson, contact us within 14 days for a full refund.

If you have started the course, the cancellation right no longer applies — though see discretionary refunds below.

Cancel any time from the account area. Cancellation stops future payments; access continues until the end of the period you have already paid for. We do not pro-rate part months.

Beyond your statutory rights, we would rather have a fair outcome than a technically correct one. If the service did not work, if you were charged in error, or if something else went wrong, contact contact@edustrim.com and we will sort it out.

If a subscription payment fails, access continues until the paid period ends. We retry, and we tell you before anything changes. We never suspend access without notice.

contact@edustrim.com · 07480059284. We reply within 5 working days and process approved refunds within 14 days to the original payment method.